Collections and Deliveries
Serial Number and Lot / Batch Number Tracking
You can set Related, or Upsell Items and set them to optionally invoke at time or sale. This feature can be used in one of two ways. It can be used for item Supersession or Replacement, or it can truly be used to Upsell Items. For example, a client purchasing Tiles would require Tile Cement, Grouting and Tile Spacers. To Setup Upsell Items, go to the Primary Inventory item and select the Related Item Tab as seen below.
There is nothing worse than finding out that you need batteries for something you bought once you get home!!
Tight Credit control processes may be required to be adopted when dealing with the Trade. Palladium handles this well by being able to manage Credit Control using Credit Limits, Overdue Accounts as well as the ability to control the Credit at time of Sales Order and/or at Sales Invoice Level. This facility is complemented by Temporary Credit Limits with Expiry Dates as seen below.
Create Freehand Quotes for Prospective Customers, as well as Prospective Inventory Items or Buyouts, alleviating the need to create a new Customer account or Inventory Item for Quotations. On acceptance, you can simply convert these Freehand Quotes to Sales Quotes or Sales Orders, whilst creating the Customer Account and Items on the fly.
You can use the Project function to assign costs and revenues to customer projects undertaken. This would be where specific work is conducted at a customer or contractors premises where sundry costs and revenues need to be managed.
Setting Up Custom Reports
Palladium has the facility for you to add any additional reports that you may require for the day to day running of your business. Once you identify any reports that you may require that are not there on the system, let us know and we can develop the reports for you and set them up on your system under the respective modules.
Below is an illustration of the use of the Custom Reports function to add externally developed reports on Palladium. Fill in the name and the description of the report and specify which module the report falls under and browse through to the location where your report is saved.
Once the report has been added, it will now be available on the reports list for the selected module under the Custom Reports section.
This feature allows you to create documents and bookmark them for later recall or reference.
How does this feature help your business?
- Copy information from one or more documents to the current document.
- Search for bookmarked documents, across all documents whether from Accounts Receivable or Payable.
- Offers salespersons a quick reference lookup function.
The Following Documents offer the ability to bookmark as well as refer to bookmarked documents:
- Purchase Orders
- Purchase Invoices
- Sales Orders
- Sales Invoices
- Freehand Quotes
Process a Document and Bookmark It!
While processing a document, select the Bookmark option as shown below then Record (update) the document accordingly. This document is now Bookmarked, for later recall. In addition you can change the Bookmark status of a document by simply amending the “Document Info”.
Accessing Of Bookmarked Documents
The option to view Bookmarked documents will be enabled when you process a new document. You simply click on “Copy Sales Documents” at the bottom of the window and the Bookmarks option will appear as shown below.
The following screen will appear displaying documents that have been Bookmarked, at this point only documents that belong to this customer will be shown. Document lines are shown individually, so you may select a combination of items from different documents.
Navigating Through the Bookmarked Documents
You may search for bookmarked documents for a different customer by entering text within a customer code, or when you click on the customer filter option indicated below, a list of all customers appears then simply select the required customer.
When there are multiple bookmarked documents you may choose the Expand All option which will show all the lines within a document.
The Collapse All option will show you the document headers only.
The Bookmarks option below also allows you to choose different types of documents to view or you can simply select to view “All Documents”.
Copying Bookmarked Documents
When you are satisfied with the documents you have selected to copy or use as a reference, click on Ok and your selection is copied to the document you are processing from. If you want to view the document you are copying before making a selection, double-click on it as a drill-down, and it will be displayed on the screen. This could be used to view a delivery address, document status, or even a document discount for example.