Training Terms & Conditions


Upon receipt of your enrolment, a tax invoice will be processed and payment is required prior to the start of the scheduled course.



A cancellation can only be confirmed if we are advised in writing at

For cancellations received more than two weeks prior to the course:

0% cancellation fee will apply.

For cancellations received less than ONE WEEK prior to the course:

50% cancellation fee will apply.

For cancellations received within 24 hours of the course:

100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.



In the event that a delegate does not arrive for the course and no written cancellation has been received, per the cancellation policy described above, and confirmed the full course fee will be payable.



Should it be necessary, Palladium reserves the right to substitute the presenter.



Palladium will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by Palladium to the client.