A day in the life of Palladium Alerts


Monitoring KPIs and managing many dashboards in your business can make it easy to lose track of what matters. Fortunately, Palladium Alerts can help you out with that. Let us take a look at a day in the life of Palladium Alerts and learn how it can enhance the operational efficiency of your business. 



In this world where information is overwhelming, we need to consume our information intelligently and by exception. Our alerts tool is designed to send selected information dynamically so users no longer need to run static reports to look for problems that may or may not exist in the business. They will receive this information in real-time allowing them to make corrective decisions proactively. 


What I do

I am the unsung hero of the business. I don’t get leave, don’t take off sick, never come in late or get stuck in traffic and do the work of 3. I am the heart and soul of the business and if it wasn’t for me this business would fall apart. I work 24/7/365 and challenge you to give me an alert or notification you need that would change your business for good!


At 6 am

I send a notification to the store person of all the Supplier Deliveries he can expect in the day as well as a list of overdue Supplier deliveries. At the same time, I send a notification to each of my suppliers reminding them of the deliveries that are due to us this week and asking that they need to advise us where the deliveries may be late.

I also advise the store person of all the customer orders that need to be picked and delivered for the day, as well as all the overdue pick-tickets.


During the day

1 advise customers on all their quotes, orders and invoices processed as well as let them know of the status of their orders whether it’s picked or not, and when we deliver I even give them details of the driver and vehicle.

I let my procurement and sales managers know of all purchases made where the cost has increased since the last time we bought the item so they can review the sales price.

I notify the sales manager of any orders processed where the margin is lower than it should be just in case our salesperson made a mistake during processing.

I let my Financial Manager know when we receive orders for clients whose accounts are near their credit limit or overdue as those sales guys always try and push the order through without telling the Manager.


At the end of the day when people have gone home

I send a summary of the days’ performance to management with month to date figures just to make sure we are on track to budget, together with a list of the top 10 overdue customers.

I send a sales report to the sales team sorted in descending order so the underperformers know I am watching them.

I send a list of all items below their min order level to my procurement manager reminding them to order stock.

I advise the Sales Manager on the sales consultants that are not “upselling” related items to their customers.

I send a list of overdue CRM incidents to staff reminding them where they have gone wrong.

I send a list of all overdue sales quotes to the salespersons making sure they follow up and turn these into sales.


On the Weekends

I send a list of all inventory nearing expiry dates or where we are overstocked to the sales manager so they can turn this old stock into cash.

I send a report to all my overdue customers listing all their overdue invoices and reminding them that they need to pay us to ensure there is no interruption of our superior customer service.

I let my admin manager know about client maintenance contracts that are about to expire so they can make sure we renew the clients for another year.

I send management a report on cancelled Sales Quotes and Orders with reason codes so they can take corrective measures for us to “get more sales”.

I send a report to the sales manager on clients whose sales have decreased on certain items so he can follow up personally.


My job is never done, and at month-end

I send statements to all our customers reminding them to pay on time.

I send management a summary of the performance of the business, congratulating them on Increasing their Turnover and Cash Flow, Improving their margins, enhancing their operational efficiency.

And it’s all thanks to me – the unsung hero!

At only R1000p/m, I am the cheapest and most efficient employee you can ever hire.

N.B Palladium Alerts is only compatible with the Palladium Premium and Palladium Enterprise Editions.


To book a demo or for more information regarding Palladium Alerts, Contact us today on +27 (0)11 568 2900 or  

Women in ERP

Women in ERP

It is crucial to realize the importance of Enterprise Resource Planning (ERP) in small businesses and start-ups as a function that allows for efficiency, scalability and growth. It is equally important to realize the significance of the teams that work hard behind the scenes to drive positive results in ERP. As an ode to Women’s Day, we will in this article, reflect on and highlight the Women in ERP as well as their experiences in the workspace.

What is ERP?

ERP is an acronym that stands for “Enterprise Resource Management” and refers to the consolidated processes of gathering and organizing business data through an integrated approach. ERP standardizes, streamlines, and integrates business processes across finance, human resources, procurement, distribution, and other departments. ERP solutions improve how you handle business resources, whether it’s raw materials for manufacturing or staffing hours for human resources.

The first traces of ERP were found in manufacturing, with the economic order quantity (EOQ) model, a paper-based scheduling system. This was replaced by material resource planning (MRP) tools developed in the late 1960s which eventually became manufacturing resource planning. In the early 1990s, this developed into Enterprise Resource Planning as the function served more and more departments and not just production and manufacturing. Nowadays, resource planning and allocation are done using robust ERP software.

The best ERP software is the one you’ll get the most use out of, and the one that can help make your employees more productive, your operations more efficient, and your reporting more accurate.

Behind these best ERP software is usually a team of proficient female consultants, operatives, and executives that ensure the business’s end to end efficiency, which we will highlight in our Women in ERP series.


Women in ERP Statistics

Women are unfortunately still underrepresented in the IT, Tech, and Engineering communities, whether in management, project, consultancy, infrastructure, technical or development roles.

“Women make up only 28% of the workforce in science, technology, engineering, and math (STEM), and men vastly outnumber women majoring in most STEM fields in college. The gender gaps are particularly high in some of the fastest-growing and highest-paid jobs of the future, like computer science and engineering.” Source


At Palladium Business Solutions, we are committed to inclusion, diversity and empowerment of women and thus we have a 35% female representation in the workplace and 29% representation in senior and management roles compared to women currently holding only 19% of tech-related jobs at the top 10 global tech companies globally.

– The majority (72%) of women in tech are regularly outnumbered by men in business meetings by at least a 2:1 ratio. 26% of women report being outnumbered by 5:1 or more.

According to WISE, women make up only 16% of IT professionals, a trend that has remained the same for 10 years in a row, the campaign for gender balance in science and engineering.

– 78% of women in tech feel they must work harder than their co-workers to prove their worth.

– Women in tech are 4X more likely than men to see gender bias as an obstacle to promotion. 39% of women see gender bias as a barrier to promotion in 2021.

Women make 85% of all consumer purchases, yet represent just 25% of the computing workforce.

– Women of colour are less confident than white women about their promotion prospects—and that gap has increased by 3X over the past year.

Read more from the 2021 Women in Tech report here.


As a firm believer in diversity and equality, Palladium Business Solutions advocates for the continued investment in women.

Below are links to some of the Women we have featured who spearhead our ERP functions in our business:

Lerato Lebogo – Senior Payroll Consultant

Junita Kandasamy- Technical Sales Consultant

Yolanda Van Der Heever –ERP Consultant

Mathapelo Kwadi – ERP Consultant

Uyanda Tshabalala – Junior Payroll Consultant



It is high time that businesses understand the importance of ERP and the Women that drive various functions. Skills don’t have any gender and women have proved it several times. They are true inspirations to ladies all across the world.


About Palladium Business Solutions

Palladium Business Solutions is a Gold Microsoft partner as well as a Gold Acumatica Cloud ERP partner and is the longest standing Acumatica partner in Africa.

Palladium is a Subsidiary of Rectron, a wholly-owned subsidiary of Mustek Ltd, a company listed on the Johannesburg Stock Exchange. Palladium has been offering highly affordable Software and Services to businesses throughout Africa since 2002.

Palladium Business Solutions’ strength lies in our diversity and ability to adapt systems and processes to suit the precise requirements of our customers’ businesses. We enable clients to enhance their business processes by improving automation and enhancing efficiency without the need to increase the staff complement.

Our products include:

1. Palladium Accounting – Palladium Accounting Software is our own South African product catering for small to large businesses. The product itself boasts features that set us apart from our competitors. Palladium supports wireless networks alleviating the need for clients to be tied down to desks or be required to use network cables and UPS’s.

2. Palladium Payroll – A cloud-based solution offering the most affordable, user-friendly and compliant cloud payroll on the market with a free Employee Self-Service Portal.

3. Palladium Mobile Sales and Warehousing App – An Android, Windows UWP and iOS-based app that enables sales teams to connect to live data on the road to generate Sales Orders and Sales Quotes or check inventory availability.

4. Acumatica Cloud ERP – The Acumatica ERP system delivers cloud and mobile technology with a unique all-inclusive user licensing model, enabling a complete, real-time view of your business.

5. Business Alerts – Business Alerts create a centralised communication hub through monitoring data fields in your Palladium or ERP database for specified activities when a Business Alert is triggered it automatically sends updates connected to those activities to customers or employees via email.

Our comprehensive range of ERP products focus on Increasing Turnover, Improving Margins and Enhancing operational Efficiency. Palladium is MORE than just Accounting Software.

Tel: +27 (0)11 568 2900

Contact Palladium Business Solutions Here

3 Reasons to choose a Microsoft Gold Partner

3 Reasons to choose a Microsoft Gold Partner


When shopping for a comprehensive ERP, Tech and/ or Accounting solution, you are likely to spend time evaluating online reviews, assessments, and certifications before committing to a product. It is crucial to find a service provider who knows what they are doing to realise the best return on your investment. But how does a prospective client know that the service provider is knowledgeable and will add invaluable input to the company? Well, in this post, we share the meaning behind Microsoft’s gold partner certifications and the 3 reasons to choose a Microsoft Gold Partner.

It is common nowadays to see a mix of “certifications” and “reseller” logos and badges next to brand names which oftentimes do not mean anything. These can also be acquired by just having the respective vendor pay to use the badge in question. Microsoft certifications, however, are quite stringent and difficult to obtain. When a service provider has a Microsoft certification, you can be sure that they attest to the highest standards and deliver high service levels and input to your company.

What Does it Mean to be Microsoft Gold-Certified?

A Microsoft Gold-Certified partner is a company that has agreed to collaborate and establish a close working relationship with Microsoft. Having this title means the company has earned the highest standards of Microsoft’s widely-recognized partnership program. 

“Microsoft Certified Partner (MCP) certification validates IT professional and developer technical expertise through rigorous, industry-proven, and industry-recognized exams. MCP exams cover a wide range of Microsoft products, technologies, and solutions.”

(Source: Microsoft)

Microsoft offers three reliable certifications, formally called “Competencies”, that can tell you a lot about the partner you are considering. The Microsoft Partner, Silver Partner, and Gold Partner assignments demonstrate fluctuating degrees of ability, and they can help you settle on the best choice with regards to picking a tech partner.

Levels of Competency

Microsoft performs an extensive compliance verification of its partners before they can achieve the elite status of being a Gold Certified Partner, or Silver. A partner can be just a partner, or they can be Silver, or Gold certified. According to Microsoft, these Competencies demonstrate “a specific, proven skill set to customers. Because Microsoft competencies are aligned with how customers buy, customers can easily identify a company’s capabilities and expertise” by looking at their competencies. By demonstrating its core capabilities, expertise and skills in a specific area, a company can be eligible to earn either Gold or Silver or in fewer cases a combination of both if the company in question provides solutions across several areas.




Applications and Infrastructure

– Application Development
– App Integration
– Cloud Platform
– DevOps
– Datacentre

Business Applications

– Cloud Business Applications
– Enterprise Resource Planning (ERP)
– Project and Portfolio

Data and AI

– Data Analytics
– Data Platform

Modern Workplace and Security

– Collaboration and Content
– Communications
– Cloud Productivity
– Enterprise Mobility Management (EMM)
– Messaging
– Security
– Small and Midmarket Cloud Solutions
– Windows and Devices

  1. Silver Competency indicates that a partner has made a special commitment to a particular business solution and that the partner undergoes a very thorough process for their certification. Those with Silver Competency are amongst the top 5% of Microsoft Partners worldwide.
  2. Gold Competency represents the highest certification available for Microsoft Partners. A Partner with Gold Competency has a specialized skill set when it comes to implementing a particular tech solution or providing clients with service in a specific area. Only the top 1% of Microsoft Partners worldwide are Gold Certified.

A Microsoft Partner with Silver or Gold Competency must undergo regular audits to demonstrate their proficiency, skillset, and experience. While a Microsoft Silver Certified Partner can be a good decision, the contrast between Silver and Gold is critical. Palladium Accounting’s Gold Partner status is a testament to our level of workmanship and dedication.

3 Reasons to choose a Microsoft Gold Partner

1. Gold Partners Meet High Standards

Gold Certified partners must meet rigorous standards set by Microsoft. One such requirement is to have at least 15 individuals within an organization pass various core value exams before that organization can receive Gold Certification. Plus, five of those 15 must pass additional speciality exams. This process is repeated annually. 

There is a stark difference between an organization having a large staff and maintaining a sizeable Microsoft Certified team. If the Partner you choose is a Gold Partner, they will have a “deep bench” of deeply qualified team members.

2. Gold Partners are always up to date.

Microsoft’s solutions are always evolving just as technology is, and so are the competency requirements associated with them. Gold Partners stay on top of these changes. It is highly advisable to choose and work with a Microsoft Partner who is abreast of the latest technologies and innovations to give your business that competitive edge.

3. Gold Partners offer proof of concept.

Microsoft Gold Partners have access to various product licenses, they can test and develop client-specific demos that offer proof of concept. This means that a Gold Partner can offer a client a test drive before going all-in on a solution.

In Conclusion

What does all this mean for your business? You can be certain that a Gold Certified Partner understands what they are doing. A Gold Partner will have various exceptionally qualified staff individuals in-house that can assist you. This means that in the event of staff turnover, your project will not be adversely affected.  We trust that you have found some value in our post about the 3 reasons to choose a Microsoft Gold Partner. 

Palladium Business Solutions is proud to be a Microsoft Gold-Certified partner.

About Palladium Business Solutions

Palladium is a subsidiary of Rectron, a wholly-owned subsidiary of Mustek Ltd, a company listed on the Johannesburg Stock Exchange. Palladium Business Solutions has been offering highly affordable Software and Services to businesses throughout Africa since 2001.

Palladium develops and supports solutions that are made with real business needs in mind. This means that our products don’t just record business data they help build and grow your business.

As a Gold Microsoft Partner, our products are all developed using the latest Microsoft technologies in the .Net environment and optimise the MS SQL Server database. Our strength lies in our diversity and ability to adapt systems and processes to suit the precise requirements of our customers’ businesses.

Our comprehensive range of ERP products focus on Increasing Turnover, Improving Margins and Enhancing operational Efficiency. Palladium is MORE than just Accounting Software.

Tel: +27 (0)11 568 2900

Contact Palladium Business Solutions Here


Microsoft Partners With Acumatica For Power Fx

Microsoft partners with Acumatica for Power Fx

Microsoft has announced the partnership with Acumatica to evaluate how Power Fx can be leveraged with the low code/no code experience they offer to their customers. With businesses investing in automation, development is also moving towards a no/low code environment of interconnecting systems and performing tasks. This is what makes the partnership between Acumatica and Microsoft even more valuable.

What is Microsoft Power Fx?

Microsoft Power Fx is the low code language for expressing logic across the Microsoft Power Platform.  It is the same language that is at the heart of Microsoft Power Apps canvas apps today inspired by Microsoft Excel.  It enables the full spectrum of development from no code to pro code with no cliffs in between, enabling diverse teams to work together and saving everyone time and money.

By enabling an entirely new level of “being ready to code in plain English.” Previously, Microsoft’s Power Platform users still needed to know the essential logic of writing formulas. But now they will type commands like “Show 10 orders of product A in alphabetical order” and obtain the desired result.

Acumatica Cloud

Acumatica Cloud ERP provides a business management solution so mid-sized companies can transform their business to thrive in the digital economy. It is extremely powerful and provides flexibility, agility, and connectivity and can connect to almost any system and perform any task requested by clients.

In this demo, a number of calculated fields have been added to the form with Power Fx.  They use the same Excel language that so many users already know.  Note that the Sum and Average function are used to aggregate information in related tables. The result you can see at the end of the animation when the discount is updated for one of the records and the field automatically recalculates.

Demo: Acumatica on Power Fx


About Acumatica

Acumatica ERP (Enterprise Resource Planning) is an Award-Winning Cloud ERP. It delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model. This enables a complete, real-time view of your business anytime, anywhere. Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting and CRM. The one true Cloud ERP platform designed for mid-sized customers is Acumatica.

Acumatica’s expertise lies in

  • Increased Productivity
  • Inventory Control
  • Remote Connection From Anywhere

Contact Acumatica here

Tel: +27 (0)11 568 2900.

Contact Palladium Business Solutions here


Processing your interim EMP501 submission using Palladium Payroll

When to change your accounting softwareThe end of August marked the halfway point in the tax year which means all companies need to submit their Interim EMP501 Submissions. The Interim Submission is a reconciliation of all the EMP201 submissions ie: PAYE, SDL and UIF payments made to SARS.

To ensure a seamless process please follow the following steps

  • Step 1 Ensure all payroll cycles have been closed for all periods to August.
  • Step 2 Run a Validation Report to ensure there are no errors.
  • Step 3 Generate the IRP5/IT3a electronic certificate file
  • Step 4 Import the file to E@syfile
  • Step 5 Reconcile the EMP201’s to the EMP501
  • Step 6 Submit

Below is a Basic Guide on how to process your interim EMP501 submission in Palladium Payroll

Step 1 Ensure all payroll cycles have been closed for all periods to August

To do this go to the Company Menu, Company Information, then Payroll Setup Tab

Screen 01

Then Pay Cycle to confirm that the pay periods including August have been processed.

Screen 02

Step 2 Run a Validation Report to ensure there are no errors.

To this go to Statutory Reports in the Menu and select the IRP5 / IT3 Electronic Certificate Submission

Screen 03

  • The contact person details will default from the Company representative tab
  • Select the Tax Year
  • Select TEST if you would like to TEST the submission or LIVE when ready to submit.
  • Select MID YEAR as your submission period.
  • Select the IRP5/IT3 Validation Report to clear all exceptions.

Screen 04

Step 3 Generate the IRP5/IT3a electronic certificate file

The file will automatically save to your download folder

Step 4 Import the file to E@syfile, selecting Palladium Payroll as your software provider.

Step 5 Reconcile the EMP201’s to the EMP501

Print the EMP501 and the monthly EMP201’s. The Monthly EMP201 should reconcile to your EMP501. These reports can be printed from the Statutory reports Menu.

EMP501 Reconciliation Report

Screen 05

EMP201 Reconciliation

Screen 06

Step 6 Submit

For assistance with your Biannual submission, you can contact us on or +27 (0)11 5682900.