Palladium Alerts For Palladium Premium

The Palladium Alerts module is available to all users of the Palladium Premium solution and is designed to create Automated “Exception or Personalised” Reports or Instant notifications to all stakeholders in your business from staff to Customers and Suppliers.

What It Does

Palladium Alerts is your own 24/7 Internal Auditor, by creating an automated, centralised communication hub that monitors core processes, functions and balances within your Palladium ERP system, looking for specified conditions or exceptions that may occur, then simply reporting on these to the relevant employees, customers or even suppliers via Email or SMS, optimising efficiencies, communications and processes all around.

Examples Of Standard Alerts


  • Send a Sales Summary report to Management on the daily and month to date performance.
  • Send a list of Credit notes Generated for the day or credit notes over a certain value.
  • Notify management on Key customer performance.
  • Notify on out of stock items with open sales orders.

Accounts Receivable

  • Notify customers daily, weekly or monthly of overdue accounts.
  • Send weekly statements to customers
  • Notify customers or internal staff, of customers who are nearing their credit limit.
  • Generate daily, weekly or monthly Excel, PDF or Dashboard reports that are sent to staff via email to show customer sales.
  • Notify when customer credit limits are amended.
  • Send sales reports automatically to sales reps and sales managers on a daily, weekly or monthly basis to show year on year and actual against targets.

Purchasing and Receiving

  • Create an alert to notify staff when the price on a Purchase Order is greater or lower than the price on the supplier invoice.
  • Report on partially received orders.
  • Alert staff of any changes or amendments to any Purchasing Documents such as POs or Supplier Invoices.


  • Create an alert that sends internal staff an Excel or PDF report via email when inventory on hand reaches minimum order levels.
  • Send an alert to staff when new inventory is being purchased but there already is sufficient quantity on hand.
  • Notify staff when inventory items are sold below a defined minimum GP.

SUP205 – Year-End Guide

Financial Year-End is an important period in your company, and we realize that it can be overwhelming due to the pressure of ensuring that your accounts are all up to date, correct, and in time for the auditors. This guide will assist you in preparing for a successful year-end. If you need help, our Palladium support team is available to assist and advise you, *provided that your company is on a current Support or Maintenance Contract. That the process itself performs very few processes and should not take longer than a minute or so to run. If you feel that the system hasn’t run – please check the system dates before re-running to ensure that the process is not duplicated.

Please note that although the system prevents year-end processes, should you not have sufficient time to investigate these imbalances, we suggest processing a journal to balance the accounts as this can be adjusted or even reversed, after the year-end process.

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A day in the life of Palladium Alerts


Monitoring KPIs and managing many dashboards in your business can make it easy to lose track of what matters. Fortunately, Palladium Alerts can help you out with that. Let us take a look at a day in the life of Palladium Alerts and learn how it can enhance the operational efficiency of your business. 



In this world where information is overwhelming, we need to consume our information intelligently and by exception. Our alerts tool is designed to send selected information dynamically so users no longer need to run static reports to look for problems that may or may not exist in the business. They will receive this information in real-time allowing them to make corrective decisions proactively. 


What I do

I am the unsung hero of the business. I don’t get leave, don’t take off sick, never come in late or get stuck in traffic and do the work of 3. I am the heart and soul of the business and if it wasn’t for me this business would fall apart. I work 24/7/365 and challenge you to give me an alert or notification you need that would change your business for good!


At 6 am

I send a notification to the store person of all the Supplier Deliveries he can expect in the day as well as a list of overdue Supplier deliveries. At the same time, I send a notification to each of my suppliers reminding them of the deliveries that are due to us this week and asking that they need to advise us where the deliveries may be late.

I also advise the store person of all the customer orders that need to be picked and delivered for the day, as well as all the overdue pick-tickets.


During the day

1 advise customers on all their quotes, orders and invoices processed as well as let them know of the status of their orders whether it’s picked or not, and when we deliver I even give them details of the driver and vehicle.

I let my procurement and sales managers know of all purchases made where the cost has increased since the last time we bought the item so they can review the sales price.

I notify the sales manager of any orders processed where the margin is lower than it should be just in case our salesperson made a mistake during processing.

I let my Financial Manager know when we receive orders for clients whose accounts are near their credit limit or overdue as those sales guys always try and push the order through without telling the Manager.


At the end of the day when people have gone home

I send a summary of the days’ performance to management with month to date figures just to make sure we are on track to budget, together with a list of the top 10 overdue customers.

I send a sales report to the sales team sorted in descending order so the underperformers know I am watching them.

I send a list of all items below their min order level to my procurement manager reminding them to order stock.

I advise the Sales Manager on the sales consultants that are not “upselling” related items to their customers.

I send a list of overdue CRM incidents to staff reminding them where they have gone wrong.

I send a list of all overdue sales quotes to the salespersons making sure they follow up and turn these into sales.


On the Weekends

I send a list of all inventory nearing expiry dates or where we are overstocked to the sales manager so they can turn this old stock into cash.

I send a report to all my overdue customers listing all their overdue invoices and reminding them that they need to pay us to ensure there is no interruption of our superior customer service.

I let my admin manager know about client maintenance contracts that are about to expire so they can make sure we renew the clients for another year.

I send management a report on cancelled Sales Quotes and Orders with reason codes so they can take corrective measures for us to “get more sales”.

I send a report to the sales manager on clients whose sales have decreased on certain items so he can follow up personally.


My job is never done, and at month-end

I send statements to all our customers reminding them to pay on time.

I send management a summary of the performance of the business, congratulating them on Increasing their Turnover and Cash Flow, Improving their margins, enhancing their operational efficiency.

And it’s all thanks to me – the unsung hero!

At only R1500p/m, I am the cheapest and most efficient employee you can ever hire.

N.B Palladium Alerts is only compatible with the Palladium Premium and Palladium Enterprise Editions.


To book a demo or for more information regarding Palladium Alerts, Contact us today on +27 (0)11 568 2900 or  

3 Reasons to choose a Microsoft Gold Partner

3 Reasons to choose a Microsoft Gold Partner


When shopping for a comprehensive ERP, Tech and/ or Accounting solution, you are likely to spend time evaluating online reviews, assessments, and certifications before committing to a product. It is crucial to find a service provider who knows what they are doing to realise the best return on your investment. But how does a prospective client know that the service provider is knowledgeable and will add invaluable input to the company? Well, in this post, we share the meaning behind Microsoft’s gold partner certifications and the 3 reasons to choose a Microsoft Gold Partner.

It is common nowadays to see a mix of “certifications” and “reseller” logos and badges next to brand names which oftentimes do not mean anything. These can also be acquired by just having the respective vendor pay to use the badge in question. Microsoft certifications, however, are quite stringent and difficult to obtain. When a service provider has a Microsoft certification, you can be sure that they attest to the highest standards and deliver high service levels and input to your company.

What Does it Mean to be Microsoft Gold-Certified?

A Microsoft Gold-Certified partner is a company that has agreed to collaborate and establish a close working relationship with Microsoft. Having this title means the company has earned the highest standards of Microsoft’s widely-recognized partnership program. 

“Microsoft Certified Partner (MCP) certification validates IT professional and developer technical expertise through rigorous, industry-proven, and industry-recognized exams. MCP exams cover a wide range of Microsoft products, technologies, and solutions.”

(Source: Microsoft)

Microsoft offers three reliable certifications, formally called “Competencies”, that can tell you a lot about the partner you are considering. The Microsoft Partner, Silver Partner, and Gold Partner assignments demonstrate fluctuating degrees of ability, and they can help you settle on the best choice with regards to picking a tech partner.

Levels of Competency

Microsoft performs an extensive compliance verification of its partners before they can achieve the elite status of being a Gold Certified Partner, or Silver. A partner can be just a partner, or they can be Silver, or Gold certified. According to Microsoft, these Competencies demonstrate “a specific, proven skill set to customers. Because Microsoft competencies are aligned with how customers buy, customers can easily identify a company’s capabilities and expertise” by looking at their competencies. By demonstrating its core capabilities, expertise and skills in a specific area, a company can be eligible to earn either Gold or Silver or in fewer cases a combination of both if the company in question provides solutions across several areas.




Applications and Infrastructure

– Application Development
– App Integration
– Cloud Platform
– DevOps
– Datacentre

Business Applications

– Cloud Business Applications
– Enterprise Resource Planning (ERP)
– Project and Portfolio

Data and AI

– Data Analytics
– Data Platform

Modern Workplace and Security

– Collaboration and Content
– Communications
– Cloud Productivity
– Enterprise Mobility Management (EMM)
– Messaging
– Security
– Small and Midmarket Cloud Solutions
– Windows and Devices

  1. Silver Competency indicates that a partner has made a special commitment to a particular business solution and that the partner undergoes a very thorough process for their certification. Those with Silver Competency are amongst the top 5% of Microsoft Partners worldwide.
  2. Gold Competency represents the highest certification available for Microsoft Partners. A Partner with Gold Competency has a specialized skill set when it comes to implementing a particular tech solution or providing clients with service in a specific area. Only the top 1% of Microsoft Partners worldwide are Gold Certified.

A Microsoft Partner with Silver or Gold Competency must undergo regular audits to demonstrate their proficiency, skillset, and experience. While a Microsoft Silver Certified Partner can be a good decision, the contrast between Silver and Gold is critical. Palladium Accounting’s Gold Partner status is a testament to our level of workmanship and dedication.

3 Reasons to choose a Microsoft Gold Partner

1. Gold Partners Meet High Standards

Gold Certified partners must meet rigorous standards set by Microsoft. One such requirement is to have at least 15 individuals within an organization pass various core value exams before that organization can receive Gold Certification. Plus, five of those 15 must pass additional speciality exams. This process is repeated annually. 

There is a stark difference between an organization having a large staff and maintaining a sizeable Microsoft Certified team. If the Partner you choose is a Gold Partner, they will have a “deep bench” of deeply qualified team members.

2. Gold Partners are always up to date.

Microsoft’s solutions are always evolving just as technology is, and so are the competency requirements associated with them. Gold Partners stay on top of these changes. It is highly advisable to choose and work with a Microsoft Partner who is abreast of the latest technologies and innovations to give your business that competitive edge.

3. Gold Partners offer proof of concept.

Microsoft Gold Partners have access to various product licenses, they can test and develop client-specific demos that offer proof of concept. This means that a Gold Partner can offer a client a test drive before going all-in on a solution.

In Conclusion

What does all this mean for your business? You can be certain that a Gold Certified Partner understands what they are doing. A Gold Partner will have various exceptionally qualified staff individuals in-house that can assist you. This means that in the event of staff turnover, your project will not be adversely affected.  We trust that you have found some value in our post about the 3 reasons to choose a Microsoft Gold Partner. 

Palladium Business Solutions is proud to be a Microsoft Gold-Certified partner.

About Palladium Business Solutions

Palladium is a subsidiary of Rectron, a wholly-owned subsidiary of Mustek Ltd, a company listed on the Johannesburg Stock Exchange. Palladium Business Solutions has been offering highly affordable Software and Services to businesses throughout Africa since 2001.

Palladium develops and supports solutions that are made with real business needs in mind. This means that our products don’t just record business data they help build and grow your business.

As a Gold Microsoft Partner, our products are all developed using the latest Microsoft technologies in the .Net environment and optimise the MS SQL Server database. Our strength lies in our diversity and ability to adapt systems and processes to suit the precise requirements of our customers’ businesses.

Our comprehensive range of ERP products focus on Increasing Turnover, Improving Margins and Enhancing operational Efficiency. Palladium is MORE than just Accounting Software.

Tel: +27 (0)11 568 2900

Contact Palladium Business Solutions Here


Microsoft Partners With Acumatica For Power Fx

Microsoft partners with Acumatica for Power Fx

Microsoft has announced the partnership with Acumatica to evaluate how Power Fx can be leveraged with the low code/no code experience they offer to their customers. With businesses investing in automation, development is also moving towards a no/low code environment of interconnecting systems and performing tasks. This is what makes the partnership between Acumatica and Microsoft even more valuable.

What is Microsoft Power Fx?

Microsoft Power Fx is the low code language for expressing logic across the Microsoft Power Platform.  It is the same language that is at the heart of Microsoft Power Apps canvas apps today inspired by Microsoft Excel.  It enables the full spectrum of development from no code to pro code with no cliffs in between, enabling diverse teams to work together and saving everyone time and money.

By enabling an entirely new level of “being ready to code in plain English.” Previously, Microsoft’s Power Platform users still needed to know the essential logic of writing formulas. But now they will type commands like “Show 10 orders of product A in alphabetical order” and obtain the desired result.

Acumatica Cloud

Acumatica Cloud ERP provides a business management solution so mid-sized companies can transform their business to thrive in the digital economy. It is extremely powerful and provides flexibility, agility, and connectivity and can connect to almost any system and perform any task requested by clients.

In this demo, a number of calculated fields have been added to the form with Power Fx.  They use the same Excel language that so many users already know.  Note that the Sum and Average function are used to aggregate information in related tables. The result you can see at the end of the animation when the discount is updated for one of the records and the field automatically recalculates.

Demo: Acumatica on Power Fx


About Acumatica

Acumatica ERP (Enterprise Resource Planning) is an Award-Winning Cloud ERP. It delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model. This enables a complete, real-time view of your business anytime, anywhere. Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting and CRM. The one true Cloud ERP platform designed for mid-sized customers is Acumatica.

Acumatica’s expertise lies in

  • Increased Productivity
  • Inventory Control
  • Remote Connection From Anywhere

Contact Acumatica here

Tel: +27 (0)11 568 2900.

Contact Palladium Business Solutions here